IMPACT STRATEGIC PLANNING LLC
Professional Consulting Services
- Security Assessments
- Healthcare Operations
- Master Planning Strategies
- Professional Development
- Executive Coaching
- Training Programs
Our Mission
“To make a positive impact on this world through detailed assessments, strategic analytics, collaborative solutions, detailed follow-through, efficient execution, strategic partnerships, professional coaching, and specialized training.
IMPACT Values
Integrity Build long-term relationships built on honesty and trust.
Meticulousness Attention to detail and specificity in assessments/plans.
Practicality Real-world applications and manageable solutions.
Accountability Follow-up, re-assessment, continuous improvement
Commitment Dedication to clients, tenacity in finding a solution. Teamwork Collaboration with all stakeholders and thorough training.
Consulting Programs
Strategic Solutions: Four Key Programs
-
Security Consulting: Risk Assessments, Policy Development, Emergency Response Planning, and Safety Training.
-
Professional Development: Executive Coaching, Presentation/Public Speaking Training, Crucial Conversations, and Diverse Leader Mentoring.
-
Operational Strategic Planning: Project Management, KPI Development, Goal Setting and Balanced Scorecard implementation (Six Sigma and PMP Certified).
-
Training Programs: customized programs on Compassionate Service, Patient Safety, Empathy in Language, Employee Engagement and Service Recovery.
Our Security Services
Specialized programs for Schools, Healthcare, or Businesses
SECURITY PROGRAM REVIEW
We offer comprehensive security program review services tailored to meet the specific needs of schools, healthcare organizations, and businesses.
RISK ASSESSMENTS
Our expert team conducts thorough risk assessments to identify potential vulnerabilities and develop effective risk mitigation strategies.
SECURITY AUDITS
We provide detailed security audits to evaluate the effectiveness of existing security measures and recommend enhancements.
POLICY DEVELOPMENT
We assist in developing robust security policies and procedures to ensure a secure environment for our clients' operations.
STAFFING & TRAINING
We offer staffing solutions and specialized training programs to empower our clients in maintaining a vigilant and well-prepared security workforce.
EMERGENCY PLANNING
Our tailored incident response plans enable swift and effective response to security incidents, minimizing potential impact on our clients' operations.
ABOUT US
-
Security Consulting Services: Risk Assessments, Policy Development, Emergency Response Planning, and Safety Training Programs
-
Professional Development Services: Executive Coaching, Presentation/Public Speaking Training, and Diverse Leader Mentoring
-
Operational Strategic Planning: Project Management, KPI Development, Balanced Scorecard Programs, Goal Setting (Six Sigma Green Belt and PMP Certified)
-
Training Programs: Compassionate Service, Patient Safety, Customer Experience, Empathy in Language, Service Recovery
-
Development and expansion of Patient Transportation programs, including wheelchair and hospital bed services, leveraging ambulance/mobility expertise
-
Sales strategy support for LAZ Parking in the healthcare market, including attendance at industry networking events
-
Hosting and keynote speaking at LAZ national healthcare symposiums to share insights and industry best practices
-
Implementation of service recovery strategies to address and resolve patient and customer concerns promptly
-
Design and delivery of empathy-focused communication workshops for healthcare professionals
-
Mentoring emerging leaders in healthcare to foster diversity, inclusion, and effective leadership skills
Meet our Owner and Lead Consultant
Stephanie A. Barnes
OWNER & SENIOR CONSULTANT
Education:
-
Masters Degree (2013) -- Strategic Intelligence and Security Policy
-
Notre Dame College (FBI affiliate program), Lyndhurst, Ohio
-
-
Bachelor Degree (1999) -- Communications
-
John Carroll University, University Heights, Ohio
-
Professional Certifications:
-
Certification of Security Policy and Risk Management (2011) NDC
-
Certification of Workplace Violence Prevention
-
International Association of Healthcare Safety and Security (IAHSS)
-
-
Six Sigma Green Belt (DMAIC, Kaizen)
-
Franklin Covey Trained in Four Quadrants and Balanced Scorecards
-
PMP Certification
-
Project Management Institute
-
“For as long as I can remember, I have simply wanted to make a positive impact on this world. Whether working in healthcare, security, schools, coaching, mentoring, training, or consulting; I have stayed consistent in that innate desire to make a positive impact in all that I do. My consulting company will remain steadfast in the desire to uphold our mission, live our values daily, mitigate risk to the best of our ability and always strive for positive IMPACT.”
Phone: 440-221-5904
sbarnes@impactstrategicplanning.com
BACK TO TOP